Store Policy
PRE-SALE ITEMS WILL SHIP IN 3-4 WEEKS. YOU WILL RECEIVE A EMAIL WHEN YOUR ORDER SHIPS.
NO RETURNS ON PRESALE ITEMS.
On Standard Orders, please allow 1-5 Business days processing time + 3-5 business days for shipping on domestic US orders.
1-5 business days processing time + 14-17 Business days for International Shipping
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Please Note: WE ARE NOT RESPONSIBLE FOR ANY LOST PACKAGES THAT OCCUR DURING TRANSIT!
Track your package with the provided tracking number then contact USPS for updates.
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Wrong Address Policy: If you input an incomplete or wrong address, you will be responsible for an additional shipping fee. Once your order is confirmed returned to us by USPS, the reshipping fees are paid with an updated complete address, we will reship your order.
Sale items will not be refunded or reshipped.
We Do Not offer returns on open Book packages for copyright reasons. Please watch the videos on our Instagram @LittleBlackNailBook to watch our customers videos of the Books to insure you will be satisfied with your purchase.
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We will accept unopened package book returns within 3 days of the confirmed delivery date.
Within 3 days of confirmed delivery, please reach out to us via email or Instagram direct message to confirm with us your unopened package book return. Include the name on your order as well as full front, back and side pictures of your unopened package. Ship your unopened package to the return address on the shipping label. After your unopened package is confirmed returned and unopened, you will receive a full refund.